Assertiveness Skills

One day workshop

Tailor-made course presented in-house for your organisation

Having the option to use assertive behaviour and communication skills in your dealings with others has long been recognised as a key skill for effective leaders, managers – indeed all communicators.

Midas Assertive Communication Skills workshops are practical and effective events designed to develop this key skill for individuals and teams. Each event is designed to suit the needs of the participants, whatever their situation.

For more information email Midas today, send us an enquiry form or telephone us on +44 (0)845 468 0235

Who will benefit

Anyone who wishes to further develop their options in terms of behaviour styles and communication skills. The workshop can be run as a stand along event or as part of an overall development programme. This module is often used as part of our Management Development and for Women Developing Together Programmes.

Topics to select for your workshop

• Understanding the basic behaviour styles
• The advantages and disadvantages of the different behavoiur styles
• How we use different styles in different situations
• How assertive are you?
• How to say ‘NO!’
• Dealing with put downs
• Identifying your default behaviour style
• The impact of gender communication styles on assertive behaviour
• Where aggression ends and assertiveness begins
• Confidence and assertiveness
• Assertive communication with your boss, staff and a customer
• Assertive thinking
• Why assertive behaviour matters to women
• Multi-tasking vs straight line thinking
• Assertive verbal skills
• Assertive feedback skills
• Practical exercises in assertiveness

To start planning your customised training event, email Midas today or telephone + 44 (0)845 468 0235