Building a positive working relationship with council members

Many officers work with elected members on a day to day basis. For example they may be asked for assistance by council members in dealing with casework issues or preparing for key meetings.

Having a good working relationship with members, helps to make dealing with their enquiries much easier.

Because Midas trains both council officers and members, we are ideally placed to give you useful ideas about how to make the most of this relationship.

Who will benefit?

Any council officer who deals with members will find this course practical, informative and useful.

Because we write all of our own training materials, we can write your course to suit your precise needs.

Recommended course content

• Effective and assertive communication skills
• Confident verbal skills - what to say when you are lost for words
• Questioning skills
• Creating a positive relationship with elected members
• Getting the most out of emails
• Dealing with difficult people and situations

For more information about this course, or to discuss what you would like us to include, email Midas today, or phone us on +44 (0)845 468 0235